Accessibility Statement

1. Our Commitment

We believe customers should be able to learn about our products, understand our policies, obtain support, and complete purchases with as few barriers as reasonably possible.

Accessibility is an ongoing responsibility. We continue to review and improve the design, content, navigation, and functionality of morovu.com as our store, products, and technology change.

2. Accessibility Guidance

Our accessibility efforts are informed by recognized guidance, including the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, where reasonably applicable to our website and services.

This statement describes our goals and ongoing work. It is not a certification that every page, feature, document, integration, or third-party service currently satisfies every accessibility criterion.

3. Measures We Work to Support

As part of our ongoing accessibility work, we seek to support:

• Readable text, clear headings, and plain-language instructions
• Sufficient contrast between text, controls, and backgrounds
• Browser zoom and text enlargement without unnecessary loss of content
• Keyboard access to important navigation, forms, and interactive controls
• Visible keyboard focus indicators
• Descriptive labels for links, buttons, form fields, and error messages
• Alternative text for meaningful product and informational images where appropriate
• Captions, transcripts, or equivalent information for important prerecorded media where reasonably available
• Layouts that work across common desktop, tablet, and mobile screen sizes
• Reduced or avoidable motion where animation is not essential

4. Clear Shopping for Older Customers

MOROVU aims to make essential shopping information easy to find and understand. We work to use readable type, high-contrast colors, clear buttons, straightforward product details, and uncomplicated page layouts.

If a product description, size, instruction, shipping term, return condition, or checkout step is unclear, please contact us before placing an order. We will make a reasonable effort to explain the information in an accessible format.

5. Known and Possible Limitations

Despite our efforts, some content or functions may not yet provide an ideal experience. Possible limitations may include:

• Older product images or supplier-provided images with incomplete alternative text
• Supplier manuals or documents that are not fully optimized for screen readers
• Third-party review, payment, tracking, chat, video, or social-media tools
• Temporary issues introduced by theme, application, or platform updates

When we identify a barrier, we will evaluate it and work toward an appropriate solution based on its impact, available technology, and the parts of the experience we control.

6. Third-Party Services and Content

Our website may use third-party services for hosting, checkout, payments, fraud prevention, reviews, shipping, tracking, communications, analytics, and other functions. We do not fully control the accessibility of services operated by other organizations.

We encourage our providers to offer accessible services. If a third-party feature creates a barrier, contact us and we will try to provide information or assistance through another reasonable method when possible.

7. Alternative Access and Customer Assistance

If you cannot access information or complete an important task on our website, please tell us:

• The page address or name of the affected page
• The product, information, or task you were trying to access
• A short description of the problem
• The device, browser, or assistive technology used, if you are comfortable sharing it
• Your preferred way for us to respond

We may be able to provide product details, policy information, order assistance, or another accessible format. For your security, do not send passwords, full card numbers, or other sensitive payment information by email.

8. Accessibility Feedback

We welcome feedback about accessibility barriers. Please use the subject line Accessibility Support Request so your message can be identified promptly.

We normally acknowledge complete accessibility support requests within 2 business days. Resolution time depends on the issue, its complexity, and whether a third-party provider is involved.

9. Ongoing Review

We may update this statement as our website, accessibility practices, technology, and legal obligations change. The latest revision date will appear at the top of this page.

10. Contact Information

For accessibility assistance or feedback, contact MOROVU.